Chatbots and Business Communication: How to be more Human?

4 min read  •   By Pallavi Jaisinghani in AI on

Remember those times when for even a minor issue we had to wait on hold, listen carefully and then respond to various IVR questions and then finally get connected to a human representative and start the process again. Far too lengthy and most of the time complicated process, all it…

AI

AI: Biggest Disruption in the B2B SaaS World

4 min read  •   By Pallavi Jaisinghani in AI on

What was until recently an emerging trend is now so extensively established that even thinking of working without it seems delusional. The year 2018 was all about AI-driven applications and every SaaS company we know has either already started or working towards joining the AI bandwagon. It comes as no…

AI