All You Need To Know About Customer Service Platform
Learn everything you need to know about customer support platforms - types, the latest trends and how MSG91’s Hello meets your expectations. Read now!…
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Steps For DLT Process Registration
What Are the Major Steps To Perform the DLT Registration Process?The Telecom Regulatory Authority of India (TRAI) has set up new rules for the telecom entities of India. This is to prevent Unsolicited Commercial Communication (UCC). This rule requires the telecom brands to complete the DLT registration process to…
Top Brands Are Using Number Masking For Their Business. Are You?
In the field of communication, privacy is a legitimate concern. We use our phone numbers quite often these days, from shopping to registration in social media. Number Masking can offer you the confidentiality that you need. But before going into details, let us understand what number masking is. What is…
6 Tips For Driving More Value With Your Transactional Emails
A marketer’s best friend, transactional emails are typically the most relevant emails you can send to your customers. They reflect what your visitors have actually done – signed up for a new account, purchased, downloaded content, entered a contest... Transactional emails have 8x more opens & clicks and can generate…
5 Customers Communication Lessons To Be Learnt From 2020
Remember those everyday in-person conversations you had with your clients and co-workers prior to the COVID-19 pandemic? What about those small touch points conversation and updates with the food delivery boy, your travel booking agents, and feedback conversations. Time has changed how we work, how we shop, how we learn,…
All You Need To Know About Transactional Emails
How to Generate Sales like a Rockstar with the Power of Transactional Emails? One of the most essential aspects of any business is customer satisfaction. Customer satisfaction determines whether your business is a success or otherwise. Customer satisfaction depends on the quality of products or services you offer to your…
What Does SendOTP Mean? A Short Guide On MSG91s Innovative OTP Service For Businesses
What is Meant by OTP? OTP or one-time password refers to the random and uniquely generated code or OTP verification number which is generated while performing a confidential transaction and sent to the mobile phone as SMS or email address of that person for OTP verification and authentication. What Does…
WhatsApp For Business - The What, The Why And The How
In an era of technological advances, businesses are moving their operations online. Aspects such as marketing activities and conversations with clients are now being held on the internet. This shift of strategies has been heightened by the growth in social media – which is one of the cheapest forms of marketing…
Understanding The Difference Between Transactional SMS And OTP SMS
Did you know that the first text message was sent in 1992? The SMS (Short Message Service) was sent from a computer to a mobile phone over a Vodafone GSM network, and it read “Merry Christmas”. Since then, SMS has grown to be a fully-fledged primary form of communication – not…
How Cloud Technology Has Changed The Outlook Of Health and Fitness Industry
The transformation of medicine to telemedicine, physical fitness to virtual fitness was difficult to accomplish. The health sector is under tremendous pressure to operate in real-time and provide access to multiple locations. That’s how the idea of the cloud as an internal infrastructure has become crucial for the health…
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